This website is operated on behalf of Autopoint Knutsford.
The personal information we collect about you;
what we do with your information, and who your information might be shared with.
Basic personal details such as your name, address, e-mail address, telephone number
Additional information regarding your vehicle including the registration, VIN number, service history, any works undertaken, insurance policy details, MOT and Tax status of the vehicle
Details of your visits to our Websites, including, but not limited to, traffic data, location data (including the country and telephone area code where your computer is located), IP address and the resources that you access (including the pages of our Website that you view).
Information contained in and records of communications between us, including e-mails, letters and text messages. We also record calls between us for training, monitoring and quality control purposes.
Who we are
Autopoint are a 'data controller' for the purposes of the relevant data protection legislation including the Data Protection Act 1998, the General Data Protection Regulations and any subsequent legislation as appropriate.(i.e. we are responsible for, and control the processing of, your personal information).
What information we collect?
Personal information provided by you
We collect the following personal information about you when you register with us, express an interest in or purchase products or services from us. We also collect personal information when you contact us, send us feedback, post material to our website, complete customer surveys or participate in competitions.
Personal information provided by third parties
Occasionally we may receive information about you from other sources such as credit reference agencies which we will add to the information we already hold about you in order to help us provide products and services to you.We will always seek your permission to contact these people for your information.
The information we collect may include:
Personal information about other individuals
Sensitive personal information
We may ask you to provide sensitive personal information, for example where you require us to tailor our goods or services to an existing physical condition e.g. as part of the Motability scheme, or where you are applying for a finance or an insurance product. We will explain why we are requesting it and how we intend to use it.
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data:
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see 'How can you contact us?' below).
What can I do to keep my information safe?
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Transfers of your information out of the EEA
If we may need to transfer your personal data outside the European Economic Area, Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data.
What rights do you have?
Right to request a copy of your information
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or all of it, please:
Right to correct any mistakes in your information
You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:
Right to ask us to stop contacting you with direct marketing
You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:
How to contact us
If you wish to contact us, please send an email to email@example.com or write to us at GDPR, Autopoint, Unit 4 Haig Road, Parkgate Ind. Est. Knutsford, Cheshire. WA16 8DX or call us on 01565 750802.
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